A Financial Services company is interested to use analytics and new technology in order to optimize their credit process, decrease operating costs and increase sales. The company’s management believes that the automation of business decisions with the use of scoring models is an important step to achieve these goals. The company’s management is not satisfied with the current process which requires a lot of manual work, takes a long time and carries risks related to human errors. The company doesn’t have a centralized tool covering the whole credit process, including: acquiring customers, submitting loan applications, creating personalized electronic documents, automating credit decisions, providing the option of selling financial services online. Instead, the firm is using a range of different tools which are not integrated together and do not have a common interface.
We have achieved the Client’s goals and materialized quick wins by implementing elements of the automated credit application portal (EPOKa):
reduction in operating costs
increase in sales
Successful application of automated credit application process