EPOKa solutions for the Financial Sector

A Financial Services company is interested to use analytics and new technology in order to optimize their credit process, decrease operating costs and increase sales. The company’s management believes that the automation of business decisions with the use of scoring models is an important step to achieve these goals. The company’s management is not satisfied with the current process which requires a lot of manual work, takes a long time and carries risks related to human errors. The company doesn’t have a centralized tool covering the whole credit process, including: acquiring customers, submitting loan applications, creating personalized electronic documents, automating credit decisions, providing the option of selling financial services online. Instead, the firm is using a range of different tools which are not integrated together and do not have a common interface.

We have achieved the Client’s goals and materialized quick wins by implementing elements of the automated credit application portal (EPOKa):

Off-Line module: a web-based credit application software, a part of EPOKa solution. The tool automates key elements of the credit process, including: loan application, risk assessment, personalized electronic documents such us: offer, credit application and contract. The system allows for automated access to data already stored in other IT systems. Including both internal and external systems, such as: transaction data and credit bureau.
Analytical Module: Advanced Analytics Platform, a part of EPOKa solution. The tool is used for quick building and implementing credit scoring systems. The solution enables data integration and visualization, features extraction, building and implementing predictive models, such us: credit scoring and models supporting risk-adjusted profitability or sales.
On-Line module: a part of EPOKa solution supporting the sale of financial services On-line. The tool meets top security requirements including the authorization of remote users based on biometric data.
Building scoring models – a development and implementation of credit scoring models used for the automation of credit risk assessment has been an important element of the implementation of EPOKa. As part of the project, our team built two scoring models for the Client. One for ‘new’ customers and the other for ‘existing’ customers. We have provided a detailed technical documentation for all models. The documentation has met all requirements of the Financial Services Authority (KNF). All models have been interpretable, statistically significant and stable.